Autor: Hannah Zipser

Generate a realistic, high-definition image showcasing the revolution of customer service. It should include AI technology like chatbots and automated response machines. To depict the human touch, show a friendly call centre agent, of South Asian descent and female gender, assisting customers patiently over the headset. Include visuals of satisfied customers from different descents: East Asian male navigating the website pleased with the immediate response, a Middle-Eastern woman happily talking to the customer service agent over the phone, and a Hispanic man using an app on his phone, assisted by an AI chatbot.
Innovation Uncategorised

Kundenservice revolutionieren

KI-Assistent verwandelt die Energieberichterstattung in Irkutsk Im Juli 2023 startete das Energieunternehmen „Irkutskenergosbyt“ einen innovativen Sprachassistenten in seinem Einheitlichen Energieinformationszentrum. Nach einem vollen Jahr im Dienst ist die Auswirkung dieser Technologie deutlich. Im Jahr 2024 bearbeitete der Sprachassistent fast 540.000 Anfragen von den Bewohnern Irkutsks, was 26% aller Anfragen an die Hotline des Unternehmens ausmacht. […]